Track record

Quality and innovation

• We have dealt with over 13,000 dispute referrals over our 17 year history.
• In 2006, 600 law firms, over 1,200 companies, 50 public sector organisations and 15 government departments used our services.
• We organised over 650 commercial mediations in 2006 with a consistent settlement rate between 75-80%.
• In response to market conditions and client demand, we launched CEDR Solve Direct with a panel of over 30 mediators that clients can book directly.
• Recruits to the Direct panel of mediators include former Lord Chief Justice, Lord Woolf and Francis Neate, former President of the International Bar Association.
• CEDR is one of the national providers for the National Mediation Helpline, run on behalf of the Ministry of Justice.
• We are members of Medal - the International Mediation Services Alliance - with leading international mediation providers in Europe and the USA.
• We launched the first Saturday Service for mediations in the UK.

Landmark ADR projects

• The Alder Hey retained organs litigation, involving around 1,000 families, reached a conclusion through mediation.
• The Kenyan Tribespeople and Ministry of Defence litigation where over 200 Kenyan tribespeople sued over unexploded ordnance - settled through mediation.
• CEDR completed the first Early Neutral Evaluation under the Union Railway scheme for the Channel Tunnel Rail Link.
• CEDR was invited to act as 'on call' mediators to one of the largest regeneration projects currently in prospect in the UK.
• CEDR has created a new ‘Project Mediation’ initiative to help major industry projects, such as the London Olympics, prevent disputes and meet critical deadlines, by building into projects a skilled, independent overseer for communications between entire project teams.
• CEDR and The National Association of Pension Funds (NAPF) worked in partnership to provide a valuable new mediation service for its members
• We have launched Personal Injury and Clinical Negligence mediation schemes for lower value claims.
• We are working with the Wind Energy Division of Germanischer Lloyd industrial Services Gmbh to provide a project risk management service for wind energy projects.
• We launched The Performing Arts Mediation Service to meet the specific needs of performing arts professionals.

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